At Kuna Electrics, we respect your privacy and take reasonable steps to protect the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, contact us, request a quote, or use our electrical services.
The type of information we collect depends on how you interact with us. This may include:
We only seek personal information that is reasonably relevant to providing our services, responding to enquiries, operating our website, or managing our business.
We may collect personal information when you:
Where practical, we generally collect personal information directly from you. We may also receive information from someone acting on your behalf, such as a property manager, builder, landlord, or other authorised representative.
We may use the information we collect to:
We will not use your personal information for unrelated purposes unless permitted or required by law, or where you have otherwise agreed.
We do not sell or rent your personal information.
We may share information where it is reasonably necessary to operate our business or provide services to you. This may include sharing relevant information with trusted contractors, suppliers, professional advisers, technology providers, or other service providers who assist us with business operations.
We may also disclose information where required or authorised by law, or where disclosure is reasonably necessary to protect our rights, property, safety, or the safety of others.
We take reasonable steps to ensure that third parties handling personal information for us do so appropriately.
Our website may use cookies and similar technologies to help with website functionality, security, performance, and understanding how visitors use the site.
These technologies may collect information such as your browser type, device information, pages visited, and general website activity.
You can usually manage or disable cookies through your browser settings. Some website functions may not work as intended if certain cookies are disabled.
Kuna Electrics takes reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure.
Access to personal information is limited to people who need it for legitimate business purposes, where appropriate.
However, no website, email service, or method of transmitting information over the internet can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, provide services, resolve disputes, or meet legal and regulatory requirements.
When information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.
Yes. You can contact us to request access to personal information we hold about you.
You may also ask us to correct information that is inaccurate, incomplete, or out of date.
We may need to verify your identity before providing access to or changing personal information.
From time to time, we may contact customers or enquiries with information about our services, offers, or updates where permitted.
You can ask us to stop sending you marketing communications at any time. Requests relating to marketing will not affect service-related communications that we need to send to you.
Some businesses use website, software, hosting, communication, or other technology providers that may store or process information outside Australia.
Where Kuna Electrics uses a provider that involves overseas handling of personal information, the relevant arrangements and applicable privacy requirements will be considered.
Our website may contain links to third-party websites, social media pages, or other external services.
Those websites have their own privacy practices and policies. We are not responsible for how third parties collect, use, or protect information once you leave our website.
We recommend reviewing the privacy policy of any third-party website you choose to use.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or privacy practices.
When we make changes, the updated version will be published on this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
If you have a question, concern, or complaint about how we have handled your personal information, please contact Kuna Electrics first so we can review the matter and work toward a resolution.
You can contact us using the details below.
Kuna Electrics
Geelong, VIC, Australia
Phone: 0452 345 862
Email: info@kunaelectrics.com.au
If your concern cannot be resolved directly with us, you may have the option of contacting the Office of the Australian Information Commissioner (OAIC) for further information about privacy complaints.
